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Journal Articles | Conference Proceedings | Refereed Others | Non Refereed | Articles Under Review with Journals | Academic Workshops | Media Interviews and Publicity | Invited Research Presentations

Scholarly Journal Articles

  1. Markus, M.L., and Keil, M., "If We Build It, They Will Come:  Designing Information Systems That Users Want To Use," Sloan Management Review, Vol. 35, No. 4 (Summer), 1994, pp. 11-25.

  2. Keil, M., Beranek, P.M., and Konsynski, B.R., “Usefulness and Ease of Use:  Field Study Evidence Regarding Task Considerations," Decision Support Systems, Vol. 13, No. 1 (January), 1995, pp. 75-91.

  3. Keil, M., Mixon, R., Saarinen, T., and Tuunainen, V., "Understanding Runaway IT Projects:  Results from an International Research Program Based on Escalation Theory," Journal of Management Information Systems, Vol. 11, No. 3, 1995, pp. 67-97.

  4. Keil, M., and Carmel, E., "Customer-Developer Links in Software Development," Communications of the ACM, Vol. 37, No. 5 (May), 1995, pp. 33-44.

  5. Marchewka, J.T., and Keil, M., "A Portfolio Theory Approach For Selecting and Managing IT Projects," Information Resources Management Journal, Vol. 8, No. 4 (Fall), 1995, pp. 5-14.

  6. Keil, M., Truex, D.P., and Mixon, R., "The Effects of Sunk Cost and Project Completion on Information Technology Project Escalation," IEEE Transactions on Engineering Management, Vol. 42, No. 4 (November), 1995, pp. 372-381.

  7. Keil, M., "Pulling the Plug:  Software Project Management and the Problem of Project Escalation," MIS Quarterly, Vol. 19, No. 4, (December 1995), pp. 421-447.  This article was reprinted in Computing Calamities:  Lessons Learned From Products, Projects, and Companies that Failed, by Robert L. Glass.  Upper Saddle River, NJ:  Prentice-Hall, Inc., 1999, pp. 220-254.

  8. Keil, M., and Mann, J., "The Nature and Extent of IT Project Escalation:  Results From a Survey of IS Audit and Control Professionals (Part 1),” IS Audit and Control Journal, Volume I, 1997, pp. 40-48.Keil, M., and Mann, J., "The Nature and Extent of IT Project Escalation:  Results From a Survey of IS Audit and Control Professionals (Part 2),” IS Audit and Control Journal, Volume II, 1997, pp. 66-69.

  9. Kappelman, L.A., and Keil, M., "Solving the Year 2000 Computer Date Problem:  The Critical Role of IS Audit and Control Professionals,” IS Audit and Control Journal, Volume II, 1997, pp. 34-46.

  10. Straub, D., Keil, M., and Brenner, W., “Testing the Technology Acceptance Model Across Cultures:  A Three Country Study,” Information & Management, Vol. 33, No. 11 (November), 1997, pp. 1-11.

  11. Keil, M., Cule, P.E., Lyytinen, K., and Schmidt, R.C., “A Framework for Identifying Software Project Risks,” Communications of the ACM, Vol. 41, No. 11 (November), 1998, pp. 76-83.

  12. Mathieson, K., and Keil, M., "Beyond the Interface:  Perceived Ease of Use as a Function of Task/Technology Fit," Information & Management, Vol 34, No. 4, 1998, pp.221-230.

  13. Gefen, D., and Keil, M., "The Impact of Developer Responsiveness on Perceptions of Usefulness and Ease of Use:  An Extension of the Technology Acceptance Model," The DATA BASE for Advances in Information Systems, Vol. 29, No. 2 (Spring), 1998, pp. 35-49.

  14. Keil, M., and Robey, D., “Turning Around Troubled Software Projects:  An Exploratory Study of the Deescalation of Commitment to Failing Courses of Action,” Journal of Management Information Systems, Vol. 15, No. 4 (Spring), 1999, pp. 63-87.

  15. Keil, M., and Flatto, J., "Information Systems Project Escalation:  A Reinterpretation Based on Options Theory," Accounting, Management and Information Technologies, Vol. 9, No. 2 (April-June), 1999, pp. 115-139.

  16. Cule, P., Schmidt, R., Lyytinen, K., and Keil, M., “Strategies for Heading Off IS Project Failure,” Information Systems Management, Vol. 17, No. 2 (Spring), 2000, pp. 65-73.

  17. Keil, M., and Montealegre, R., “Cutting Your Losses:  Extricating Your Organization When a Big Project Goes Awry,” Sloan Management Review, Vol. 41, No. 3 (Spring), 2000, pp. 55-68.  This article was translated into German and republished in Harvard Business Manager, June 2000, www.manager-magazin.de/harvard.

  18. Keil, M., Wallace, L., Turk, D., Dixon-Randall, G., and Nulden, U., "An Investigation of Risk Perception and Risk Propensity on the Decision to Continue a Software Development Project," The Journal of Systems and Software, Vol. 53, No. 2 (August), 2000, pp. 145-157.

  19. Keil, M., Tan, B.C.Y., Wei, K.K., Saarinen, T., Tuunainen, V., and Wassenaar, A.,  “A Cross-Cultural Study on Escalation of Commitment Behavior in Software Projects,” MIS Quarterly, Vol. 24, No. 2 (June), 2000, pp. 299-325.

  20. Montealegre, R., and Keil, M.  "De-escalating Information Technology Projects:  Lessons from the Denver International Airport,” MIS Quarterly, Vol. 24, No. 3 (September), 2000, pp. 417-447.

  21. Keil, M., Mann, J., and Rai, A., “Why Software Projects Escalate:  An Empirical Analysis and Test of Four Theoretical Models,” MIS Quarterly, Vol. 24, No. 4 (December), 2000, pp. 631-664.

  22. Schmidt, R., Lyytinen, K., Keil, M., and Cule, P., “Identifying Software Project Risks:  An International Delphi Study,” Journal of Management Information Systems, Vol. 17, No. 4 (Spring), 2001, pp. 5-36.

  23. Keil, M., and Robey, D., “Blowing the Whistle on Troubled Software Projects,” Communications of the ACM, Vol. 44, No. 4 (April), 2001, pp. 87-93.

  24. Smith, H.J., Keil, M., and Depledge, G., 2001.  “Keeping Mum as the Project Goes Under:  Towards and Explanatory Model,” Journal of Management Information Systems, Vol. 18, No. 2 (Fall), 2001, pp. 189-228.

  25. Keil, M., Tiwana, A., and Bush, A., 2002. “Reconciling User and Project Manager Perceptions of IT Project Risk:  A Delphi Study,” Information Systems Journal, Vol. 12, No. 2, April 2002, pp. 103-119.

  26. Snow, A., and Keil, M., “A Framework for Assessing the Reliability of Software Project Status Reports,” Engineering Management Journal, Vol. 14, No. 2, June 2002, pp. 20-26.

  27. Keil, M., and Johnson, R.D., Feedback Channels:  Using Social Presence Theory to Compare Voice Mail to E-mail, Journal of Information Systems Education, Vol. 13, No. 4, 2002, pp. 295-301.

  28. Johnson, R.D., and Keil, M., “Media Richness Theory:  Testing E-Mail vs. V-Mail for Conveying Student Feedback, Journal of Informatics Education Research, Vol. 4, No. 3, Fall 2002, pp. 15-24.

  29. Snow, A.P., and Keil, M., “The Challenge of Accurate Software Project Status Reporting: A Two-Stage Model Incorporating Status Errors and Reporting Bias,” IEEE Transactions on Engineering Management, Vol. 49, No. 4, November 2002, pp. 491-504.

  30. Gallivan, M.J., and Keil, M., “The User-to-Developer Communication Process:  A Critical Case Study,” Information Systems Journal, Vol. 13, No. 1, January 2003, pp. 37-68.

  31. Smith, H.J., and Keil, M., “The Reluctance to Report Bad News on Troubled Software Projects:  A Theoretical Model,” Information Systems Journal, Vol. 13, No. 1, January 2003, pp. 69-95.

  32. Zhang, P., Keil, M., Rai, A., and Mann, J., “Predicting Information Technology Project Escalation:  A Neural Network Approach,” European Journal of Operational Research, Vol. 146, No. 1, 2003, pp. 115-129.

  33. Tan B.C.Y., Smith, H.J., Keil, M., and Montealegre, R., “Reporting Bad News about Software Projects:  Impact of Organizational Climate and Information Asymmetry in an Individualistic and a Collectivistic Culture,” IEEE Transactions on Engineering Management, Vol. 50, No. 1 (February), 2003, pp. 64-77.

  34. Keil, M., Rai, A., Mann, J., and Zhang, P. “Why Software Projects Escalate:  The Importance of Project Management Constructs,” IEEE Transactions on Engineering Management, Vol. 50, No. 3 (August) 2003, pp. 251-261.  Note:  This article received the IEEE Transactions on Engineering Management Best Paper of 2003 Award.

  35. Wallace, L., and Keil, M.  “Software Project Risks and their Impact on Outcomes,” Communications of the ACM, Vol. 47, No. 4 (April), 2004, pp. 68-73.

  36. Wallace, L., Keil, M., and Rai, A., “How Software Project Risk Affects Project Outcomes:  An Investigation of the Dimensions of Risk and an Exploratory Model,” Decision Sciences, Vol. 35, No. 2 (Spring), 2004, pp. 289-321.

  37. Mähring M., Holmström, J., Keil, M., and Montealegre, R., “Trojan Actor-Networks and Swift Translation: Bringing Actor-Network Theory to IT Project Escalation Studies,” Information Technology & People, Vol. 17, No. 2, 2004, pp. 210-238.

  38. Keil, M., Smith, H.J., Pawlowski, S., and Jin, L, “’Why Didn’t Somebody Tell Me?’:  Climate, Information Asymmetry, and Bad News About Troubled Projects,” The DATA BASE for Advances in Information Systems, Vol. 35, No. 2, Spring 2004, pp. 65-84.

  39. Du, S., Johnson, R., and Keil, M., “Project Management Courses in IS Graduate Programs:
    What is being taught?”
    Journal of Information Systems Education, Vol. 15, No. 2, 2004, pp. 181-187.

  40. Wallace, L., Keil, M., and Rai, A., “Understanding Software Project Risk:  A Cluster Analysis,” Information & Management, Vol. 42, No. 1, December 2004, pp. 115-125.

  41. Tiwana, A., and Keil, M., “The One-Minute Risk Assessment Tool,” Communications of the ACM, Vol. 47, No. 11 (November), 2004, pp. 73-77.  This article was republished by ACM and appeared in ACM Queue, Vol. 2, No. 9 (December/January), 2004-2005.

  42. Keil, M., and Johnson, R., “Teaching IT Project Management: The CIS Masters Level Course at Georgia State University,” Journal of Informatics Education Research, Vol. 7, No. 1 (Spring/Summer), 2005, pp. 47-73.

  43. Fichman, R., Keil, M., and Tiwana, A., “Beyond Options Valuation:  ‘Options Thinking’ in IT Project Management, California Management Review, Vol. 47, No. 2 (Winter), 2005, pp. 74-96.

  44. Keil, M., and Tiwana A., “Beyond Cost:  The Drivers of COTS Application Value,” IEEE Software, Vol. 22, No. 3 (May/June), 2005, pp. 64-69.

  45. Rai, A., Tang, X., Brown, P., and Keil, M., “Assimilation Patterns in the Use of Electronic Procurement Innovations:  A Cluster Analysis” Information & Management, Vol. 43, No. 3, 2006, pp. 336-349.

  46. Kvasny, L, and Keil, M., “The Challenges of Redressing the Digital Divide: A Tale of Two U.S. Cities,” Information Systems Journal, Vol. 16, No. 1, 2006, pp. 23-53.

  47. Johnson, R., Du, S., and Keil, M., “Model Curriculum Guidelines: Do Graduate IS Project Management Courses Conform?” Journal of Informatics Education Research, Vol. 8, No. 1, 2006, pp. 53-77.

  48. Keil, M., and Tiwana, A., “Relative Importance of Evaluation Criteria for Enterprise Systems: A Conjoint Study,” Information Systems Journal, Vol. 16, No. 3, 2006, pp. 237-262.

  49. Tiwana, A., Keil, M., and Fichman, R.G., “IS Project Continuation in Escalation Situations:  A Real Options Model,” Decision Sciences, Vol. 37, No. 3 (August), 2006 pp. 357-391.  Note:  This paper received the 2006 Decision Sciences Journal Best Paper Award.

  50. Tiwana, A., and Keil, M., “Functionality Risk in Information Systems Development:  An Empirical Investigation,” IEEE Transactions on Engineering Management, Vol. 53, No. 3, 2006, pp. 412-425.

  51. Truex, D., Holmström, J., and Keil, M., “Theorizing in Information Systems Research:  A Reflexive Analysis on the Adaptation of Social Theory to Information Systems Research,” Journal of the AIS, Vol. 7, No. 12, 2006, pp. 797-821.

  52. Keil, M., Im, G., and Mähring, M., “Reporting Bad News on Software Projects:  The Effects of Culturally Constituted Views of Face-Saving,” Information Systems Journal, Vol. 17, No. 1, 2007, pp. 59-87.

  53. Snow, A., Keil, M., and Wallace, L., “The Effects of Optimistic and Pessimistic Biasing on Software Project Status Reporting,” Information & Management, Vol. 44, No. 2, 2007, pp. 130-141.

  54. Wang, J., and Keil, M., “A Meta-Analysis Comparing the Sunk Cost Effect for IT and Non-IT Projects,” at Information Resources Management Journal, Vol. 20, No. 3 (July – September), 2007, pp. 1-18.

  55. Tiwana, A., and Keil, M., “Does Peripheral Knowledge Complement Control?,” Strategic Management Journal, Vol. 28, No. 6, 2007, pp. 623-634.

  56. Tiwana, A., Wang, J., Keil, M., and Ahluwalia, P., “The Bounded Rationality Bias in Managerial Valuation of Real Options: Theory and Evidence from IT Projects, Decision Sciences Journal, Vol. 38, No. 1, 2007, pp. 157-181.

  57. Keil, M., Depledge, G., and Rai, A., “Escalation:  The Role of Problem Recognition and Cognitive Bias,” under review at Decision Sciences Journal, Vol. 38, No. 3, 2007, pp. 391-421.

  58. Cuellar, M.J., Keil, M, and Johnson, R.D. "The Deaf Effect Response to Bad News Reporting in Information Systems Projects."  e-Service Journal, Vol. 5, No. 1, 2006: (forthcoming)

  59. Napier, N.P., Keil, M., and Tan, F.B., “Skills of Successful IT Project Managers: An Exploratory Study Using the Repertory Grid Technique, Information Systems Journal, (forthcoming).

  60. Keil, M., Li, L., Mathiassen, L., and Zheng, G., The Influence of Checklists and Roles on Software Practitioner Risk Perception and Decision-Making, The Journal of Systems and Software, (forthcoming).

  61. Hsieh, J.J. Po-An, Rai, A., Keil, M., Understanding Digital Inequality: Comparing Continued Use Behavioral Models of the Socio-economically Advantaged and Disadvantaged, MIS Quarterly, (accepted with revisions).

Refereed Conference Proceedings

  1. Keil, M., and Mixon, R., "Laboratory Studies of IS Failure as Escalating Commitment to a Failing Course of Action:  Overcoming the Obstacles," Abstract published in Proceedings of the 14th International Conference on Information Systems (ICIS), Orlando, FL, December 5-8, 1993, p. 382.

  2. Keil, M., and Mixon, R. "Understanding Runaway IT Projects:  Preliminary Results from a Program of Research Based on Escalation Theory," Proceedings of the 27th Annual Hawaii International Conference on System Sciences (HICSS-27), Kihei, Hawaii, January 4-7, 1994, Volume III, pp. 469-478.

  3. Keil, M., "Escalation of Commitment in Information Systems Development:  A Comparison of Three Theories," Academy of Management Best Papers Proceedings 1995, Vancouver, British Columbia, Canada, August 6-9, 1995, pp. 348-352.

  4. Mann, J., and Keil, M., "Identifying and Preventing IS Project Escalation:  A Survey of IS Auditors," Proceedings of the AIS Americas Conference on Information Systems, Pittsburgh, PA., August 25-27, 1995, pp. 387-389.

  5. Gefen, D., and Keil, M., "Developer Responsiveness and Perceived Usefulness,” Academy of Management Best Papers Proceedings 1996, Cincinnati, OH, August 9-14, 1996, pp. 313-317.

  6. Schmidt, R., Lyytinen, K., Keil, M., and Cule, P., "Identifying Software Project Risks:  An International Delphi Study," Abstract published in Proceedings of the 17th International Conference on Information Systems (ICIS), Cleveland, OH, December 16-18, 1996, p. 446.

  7. Keil, M., and Mann, J., “Understanding the Nature and Extent of IS Project Escalation:  Results from a Survey of IS Audit and Control Professionals,” Proceedings of the 30th Annual Hawaii International Conference on System Sciences (HICSS-30), Wailea, Hawaii, January 7-10, 1997, Volume III, pp. 139-148.

  8. Keil, M., and Flatto, J., “Information Systems Project Escalation: A Reinterpretation Based on Options Theory,” Abstract published in Academy of Management Best Papers Proceedings 1997, Boston, MA, August 8-13, 1997, p. 625.

  9. Keil, M., and Robey, D., “Turning Runaway Software Projects Around: The De-Escalation of Commitment to Failing Courses of Action." Abstract published in Proceedings of the 18th International Conference on Information Systems (ICIS), Atlanta, GA, December 15-17, 1997, p. 472.

  10. Keil, M., Smith, H.J., and Depledge, G., “Willingness to Communicate Bad News in Software Development Projects:  A Laboratory Experiment” Proceedings of the 1st Annual Conference of the Southern Association for Information Systems, Atlanta, GA, April 18-19, 1998, pp. 36-38.

  11. Montealegre, R., and Keil, M., "Denver International Airport's Automated Baggage Handling System:  A Case Study of De-escalation of Commitment,” Academy of Management Best Papers Proceedings 1998, San Diego, CA, August 8-12, 1998, OCIS: D1-D9.

  12. Bush, A., Tiwana, A., and Keil, M., “Assessing User Risk Perceptions in Software Development Projects,” Proceedings of the 2nd Annual Conference of the Southern Association for Information Systems, Atlanta, GA, April 23-25, 1999, pp. 153-158.

  13. Smith, H.J., and Keil, M., “The Reluctance to Transmit Bad News on Troubled Software Projects:  Toward a Theoretical Model,” Academy of Management Best Papers Proceedings 1999, Chicago, IL, August 8-11, 1999, OCIS: B1-B6.

  14. Gallivan, M., and Keil, M., “User Involvement in Software Development Projects:  How Users Can Sometimes Lead You Down the Wrong Path,” Presented at the Academy of Management Meeting, Toronto, August 9, 2000.  Abstract published on CD-ROM.

  15. Snow, A.P., and Keil, M., “The Challenge of Accurate Project Status Reporting:  A Two Stage Model Incorporating Status Errors and Reporting Bias,” Proceedings of the 34th Annual Hawaii International Conference on System Sciences (HICSS-34), Kihei, Hawaii, January 3-6, 2001, pp. 1-10.  This paper was nominated for best conference paper.

  16. Keil, M., Rai, A., Zhang, G.P., and Mann, J., “Why Software Projects Escalate:  The Relative Importance of Project Management Constructs Versus Constructs Derived from Escalation Theories,” Presented at the Academy of Management Meeting, Washington, D.C., August 6, 2001.  Abstract published on CD-ROM.

  17. Bush, A., Rai, A., and Keil, M., “Netcentric Business Model Capability:  An End-to-End Supply Chain Perspective,” Presented at the Academy of Management Meeting, Washington, D.C., August 7, 2001.  Abstract published on CD-ROM.

  18. Zhang, G.P., Keil, M., Rai, A., and Mann, J., “A Neural Network Approach to Predicting IT Project Escalation,” Presented at the INFORMS Conference on Information Systems & Technology, Miami Beach, FL. Nov. 3-4, 2001.  Published in the Proceedings of the Sixth INFORMS Conference on Information Systems & Technology (on CD-ROM), Editors: Kemal Altinkemer and Kaushal Chari, pp. 261-272.  This paper was nominated for best conference paper.

  19. Wallace, L., Keil, M., and Segars, A.H., “Software Project Risk:  An Investigation of the Construct and Its Measurement,” Presented at the Academy of Management Meeting, Denver, CO, August 13, 2002.  Abstract published on CD-ROM.

  20. Kvasny, L., and Keil, M., “The Challenges of Redressing the Digital Divide,”  Proceedings of the International Conference on Information Systems, December 15-18, 2002, Barcelona, Spain.  Abstract published on CD-ROM.

  21. Johnson, R., and Keil, M., “Internet-Enabled Audio Communication:  A Richer Medium for Students Feedback?,” Proceedings of the International Conference on Informatics Education & Research, Barcelona, Spain, December 13-15, 2002, Available on the web for download at:  www.iaim.org  This paper received the IAIM Best Conference Paper Award.

  22. Keil, M., Meador, G., and Kvasny, L., “Bridging the Digital Divide:  The Story of the Free Internet Initiative in LaGrange, Georgia,” Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS-36), Island of Hawaii, January 6-9, 2003, pp. 1-10.  Proceedings published on CD-ROM.

  23. Mähring, M., and Keil, M., “Information Technology Project Escalation:  A Process Model,” Proceedings of the Eighth INFORMS Conference on Information Systems & Technology (CIST), Atlanta, Georgia, October 18-19, 2003.  Proceedings published on CD-ROM.

  24. Keil, M., Im, Ghiyoung, and Mähring, M., “The Effects of Scapegoating on Willingness to Report Bad News on Troubled Software Projects,” Proceedings of the Tenth Americas Conference on Information Systems, Nicholas C. Romano, Jr. (Ed.). New York City: Association for Information Systems, August 5-8, 2004, pp. 834-842.  This paper was nominated for a best paper award.

  25. Depledge, G., Keil, M., and Rai, A., “Software Project Escalation:  The Roles of Problem Recognition and Cognitive Bias,” Presented at the Academy of Management Meeting, New Orleans, LA, August 6-11, 2004.  Abstract published on CD-ROM.

  26. Wang, J., and Keil, M., “A Meta-Analysis of the Sunk Cost Effect on Project Escalation,” Proceedings of the 2005 Information Resources Management Association International Conference, San Diego, CA, May 15-18, 2005, pp. 238-241.  Proceedings available in print and on CD-ROM from IRMA at http://www.irma-international.org/proceedings

  27. Tiwana, A., Keil, M., and Fichman, R., “Software Project Escalation:  An Embedded Options Model," Presented at the Academy of Management Meeting, Honolulu, Hawaii, August 5-10, 2005.  Abstract published on CD-ROM.

  28. Kasi, V., Keil, M., Mathiassen, L., and Pedersen, K., “Barriers to Post Mortem Evaluation of IT Projects: A Delphi Study,” Presented at the Academy of Management Meeting, Honolulu, Hawaii, August 5-10, 2005. Abstract published on CD-ROM.

  29. Hsieh, J.J. Po-An, Keil, M., and Rai, A., “Leverage Points for Addressing Digital Inequality:
    Comparing Under-Privileged Adopters and Non-Adopters of High Speed Internet TV,” Proceedings of the Eleventh Americas Conference on Information Systems (AMCIS), Omaha, Nebraska,
    August 11-14, 2005, pp. 3470-3482.   

  30. Hsieh, J.J. Po-An, Keil, M., and Rai, A., “Understanding Digital Inequality,” Accepted for presentation at the 2005 International Conference on Information Systems (ICIS), Las Vegas, Nevada, December 2005.

  31. Keil, M., Li, L., Mathiassen, L., and Zheng, J., “The Influence of Checklists and Roles on Software Practitioner Risk Perception and Decision-Making,” Accepted for presentation at 39th Annual Hawaii International Conference on System Sciences (HICSS-39), Island of Kauai, January 2006. 

  32. Du, S., Keil, M., Mathiassen, L, Shen, Y., and Tiwana, A., “The Role of Perceived Control, Attention-Shaping, And Expertise in IT Project Risk Assessment,” Accepted for presentation at 39th Annual Hawaii International Conference on System Sciences (HICSS-39), Island of Kauai, January 2006. 

  33. Park, C., Im, G.P., and Keil, M., “Overcoming the MUM Effect in IT Project Reporting: The Effect of Time Pressure and Blame Shifting,” Academy of Management Best Papers Proceedings 2006 (published on CD ROM), Atlanta, GA, August 11-16, 2006.

  34. Napier, N.P., Keil, M., and Tan, F.B., “Skills of Successful IT Project Managers: An Exploratory Study Using the Repertory Grid Technique,” Presented at the Academy of Management Meeting, Atlanta, GA, August 11-16, 2006.  Abstract published on CD-ROM.

  35. Cuellar, M.J., Keil, M., and Johnson, R.J., “The Deaf Effect Response to Whistle-Blowing in Information Systems Projects,” Inaugural (First) International Research Workshop on IT Project Management (IRWITPM 2006), Milwaukee, WI, December 9, 2006.  Note:  This paper received a best paper award.

  36. Singh, S., Keil, M., and Kasi, V., “The Challenges in Implementing a Project Management Office: A Delphi Study,” Academy of Management Best Papers Proceedings 2007 (abstract published on CD ROM), Philadelphia, PA, August 3-8, 2007.

  37. Park, C., Keil, M., and Kim, J.W., “Willingness to Report Bad News on Troubled IT Projects: Impact of Personal and Situational Factors ,” Academy of Management Best Papers Proceedings 2007 (abstract published on CD ROM), Philadelphia, PA, August 3-8, 2007.

  38.  Park., C., and Keil, M., “Organizational Factors and Bad News Reporting on Troubled IT Projects,” Proceedings of the 2007 Americas Conference on Information Systems (AMCIS 2007), Keystone, CO, August 9-12, 2007.

 

Refereed Others

  1. Keil, M., “Project Management,” Wiley Encyclopedia of Electrical and Electronics Engineering, John G. Webster (ed.), Volume 17, 1999, pp. 384-397.

 

Non-refereed Publications

  1. Shamel, R.E., and Keil, M., “Biotechnology Opportunities and Challenges:  Markets, Engineering, and Regulation,” Chemical Economy & Engineering Review, July/August, 1986, pp. 5-8.

  2. Leonard-Barton, D. and Keil, M., “Introductory Notes,” Developing Expert Systems for Manufacturing:  A Case Study Approach, by Kaewert, J.W. and Frost, J.M., New York:  McGraw-Hill, Inc., 1990, pp. xi-xii.

  3. Keil, M., and Sviokla, J.J., "DuPont's Artificial Intelligence Implementation Strategy," Harvard Business School Publishing Division, Boston, MA, 1989, Case #9-189-036.  Reprinted in Decision Support and Expert Systems:  Management Support Systems, by Efraim Turban.  Third Edition.  New York:  Macmillan Publishing Company, 1993, pp. A51-A66.

  4. Keil, M., and Sviokla, J.J., "DuPont's AI Task Force:  The CTS Expert System," Harvard Business School Publishing Division, Boston, MA, 1989, Case #9-189-067.

  5. Keil, M., and Sviokla, J.J., "DuPont's AI Task Force:  The Water Intrusion Expert System," Harvard Business School Publishing Division, Boston, MA, 1989, Case #9-189-189.

  6. Keil, M., and Sviokla, J.J., "Dyer/Brown & Associates," Harvard Business School Publishing Division, Boston, MA, 1989, Case #9-189-068.

  7. Keil, M., and Konsynski, B.R., "Air Products and Chemicals, Inc.:  The Knowledge-Based Systems Team and the PIX Project," Harvard Business School Publishing Division, Boston, MA, 1989, Case #9-189-109.

  8. Keil, M., and Sviokla, J.J., "Dyer/Brown & Associates Video," Harvard Business School Publishing Division, Boston, MA, 1990, Video #9-890-509.

  9. Keil, M., and Konsynski, B.R., "Air Products' Product Information Expert (PIX) System, Video," Harvard Business School Publishing Division, Boston, MA, 1990, Video #9-890-506.

  10. Keil, M., and Sviokla, J.J., “Decision Guide Corporation," Harvard Business School Publishing Division, Boston, MA, 1990, Case #9-190-007.

  11. Keil, M., Simonson, S., and Sviokla, J.J., "BellSouth Enterprises:  The Cellular Billing Project," Harvard Business School Publishing Division, Boston, MA, 1993, Case #9-193-150.

  12. Keil, M., "Pulling the Plug," InformationWeek, March 15, 1993, p. 72.

  13. Keil, M., "Identifying and Preventing Runaway Systems Projects," American Programmer, Vol. 8, No. 3, (March 1995), pp. 16-22.

  14. Smith, H.J., and Keil, M., “Mum’s the Word,” Beyond Computing, Vol. 4, No. 4, (June 1995), pp. 16-17.

  15. Smith, H.J., and Keil, M., “Speaking Out to Outsiders,” Beyond Computing, Vol. 4, No. 5, (July/August 1995), pp. 20-21.

  16. Smith, H.J., and Keil, M., “Setting Realistic Expectations,” Beyond Computing, Vol. 5, No. 8, (October 1996), pp. 14-16.

  17. Keil, M., and Sviokla, J.J., "BellSouth Enterprises:  The Cellular Billing Project," Harvard Business School Publishing Division, Boston, MA, 1997, Video #9-397-506.

  18. Keil, M., and Kappelman, L.A.,  "Year 2000:  The Critical Role of IS Audit and Control Professionals,” in Year 2000:  Strategies and Solutions From the Fortune 100, edited by Leon A. Kappelman, International Thompson Computer Press, Boston, MA., 1997, pp. 198-202.

  19. Huff, R.A., Keil, M., Kappelman, L.A., and Prybutok, V.R., "Validation of the Sitkin-Weingart Business Risk Propensity Scale," Management Research News, Vol. 20, No. 12 (December, 1997), pp. 39-48.

  20. Romanow, D., Keil, M., and McFarlan, W., "Timberjack Parts:  Packaged Software Selection Project," Harvard Business School Publishing Division, Boston, MA, 1998, Case #9-398-085.

  21. Keil, M, "Timberjack Parts:  Packaged Software Selection Project," Harvard Business School Publishing Division, Boston, MA, 1998, Video #9-399-510.

  22. Keil, M. “Foreword,” Computing Calamities:  Lessons Learned From Products and Companies that Failed, by Robert L. Glass, Upper Saddle River, NJ: Prentice-Hall, Inc., 1999, pp. ix-xii.

  23. Keil, M. “Identifying and Preventing Runaway Systems Projects,” Chapter 1 in Managing Software Risks.by Charles W. Bosler, Jr., Mark Crego, Patrick O'Beirne, Don Oxley, Patricia Seymour, Joyce Statz, and Susan Tennison, Arlington, MA:  Cutter Consortium, 1999.  Note:  this book chapter was republished based on an earlier paper that appeared in American Programmer in 1995.

  24. Keil, M. and Montealegre, R., “Breaking the Cycle,” Strategic Direction, Vol. 16, No. 10, October 2000, pp. 19-21.

  25. Rai, A., Wareham, J., Weinlein, B., and Keil, M.  “Omnexus: The Plastics eMarketplace,” 2001, ISWorld Net Teaching Case, http://www.coba.usf.edu/departments/isds/faculty/abhatt/ISTeachingCases.htm

  26. Meader, G., Keil, M., and McFarlan, W., “The Free Internet Initiative in LaGrange, Georgia,” Harvard Business School Publishing Division, Boston, MA, 2002, Case #0-302-041.

  27. eil, M., and McFarlan, W., "The Free Internet Initiative in LaGrange, Georgia,” Harvard Business School Publishing Division, Boston, MA, 2003, Video #9-303-802.

  28. Keil, M. “Software Project Escalation and De-escalation:  What Do We Know?,” Cutter IT Journal, Vol. 16, No. 12, December 2003, pp. 5-11.

 

Articles Currently Under Review with Journals

  1. Bharadwaj, A., and Keil, M., “The Effects of Information Technology Failures on the Market Value of Firms,” under review at Strategic Management Journal.

  2. Hsieh, JJ Po-An, Keil, M., and Rai, A., “Understanding Digital Inequality:  A Theory of Planned Behavior Perspective,” under review at Information Systems Research.

  3. Mähring, M., and Keil, M., “Information Technology Project Escalation:  A Process Model,” under review at Journal of the Association for Information Systems.

  4. Keil, M., Mähring, M., Mathiassen, L., Pries-Heje, J., “Key Roles in Initiating and Executing IT Project De-Escalation:  Lessons from the VUE Case,” under review at European Journal of Information Systems.

  5. Park, C., Im, G., and Keil, M., “Willingness to Report Bad News on Troubled Software Projects:  The Impact of Time Pressure and Blame Shifting Opportunity,” under review at IEEE Transactions on Engineering Management.

  6. Kasi, V., Keil, M., Mathiassen, L., and Pedersen, K., “The Post Mortem Paradox:  A Delphi Study of IT Specialist Perceptions,” under review at European Journal of Information Systems.

 

Papers presented at academic workshops

  1. “The Effects Of Information Technology Failures On The Market Value Of Firms: An Empirical Examination,” paper presented by Anandhi Bharadwaj (co-author) at the 2001 INFORMS Conference, Miami Beach, FL. Nov. 3-4, 2001.

  2.  “Leverage Points for Addressing Digital Inequalities: Comparing Under-Privileged Adopters and Non-Adopters of High Speed Internet TV" paper presented by JJ Po-An Hsieh (co-author) at the MISRC/CRITO Symposium on the Digital Divide,  Minneapolis, MN, August 26-27, 2004.

  3.  “The Skill-set of successful IT Project Managers: An exploratory study using the Repertory Grid Technique" paper presented by Nannette Napier (co-author) at the OASIS 2004 Workshop, Washington, D.C., December 2004.

  4.  “Government Accountability Office (US GAO) IT Projects Audits:  Rich Data Sets for identifying patterns in IT project failure" paper presented by Duane Truex (co-author) at the OASIS 2005 Workshop, Las Vegas, NV, December 2005.

 

Media Interviews and Publicity

  1. Research profiled in Information Week. “Building Better Business Systems,
    ” October 17, 1994, p. 57.

  2. Research described in Global Communique published by the Information Systems Audit and Control Association.  “Why do some IS projects turn into “runaways”?”, Volume 6, 1995, p. 3.

  3. Interviewed and quoted in 7/17/2000 issue of Computerworld in article by Kim Nash on IS Auditors.  “The IT Police,” Computerworld, July 17, 2000, pp. 50-51.

  4. Interviewed and quoted in 10/31/2000 issue of Computerworld in article by Kim Nash on project failures.  “Companies Don’t Learn From Previous IT Snafus,” Computerworld, 10/31/2000, Cover Story.

  5. Interviewed and quoted in June 2001 issue of Darwin Magazine in article by Steve Ulfelder entitled:  “The Dirty Half-Dozen:  Six Ways I.T. Projects Fail—And How You Can Avoid Them.”

  6. Interviewed and quoted in a BusinessWeek online story on the CEO’s need to understand information technology. The article was entitled “The Digital Age Storms the Corner Office.”  The article appeared in BusinessWeek online September 6, 2001 and may be found at http://www.businessweek.com/technology/content/sept2001/tc2001096_253.htm.

  7. Interviewed and quoted in CIO Insight, “The CIO Insight Study:  Project Management” by Edward H. Baker and Anne Field, September 2001, pp. 57-62.

  8. Research featured in November/December 2001 issue of Baseline in article by Robert Hertzberg entitled “BADA-BOOM.”

  9. Endorsed MIT Press book “Software Development Failures” by Kweku Ewusi-Mensa, 2003.

  10. Interviewed and quoted in January 2003 issue of Baseline in an article by Kim Nash entitled "3 Triumphs, 3 Breakdowns." The url to the story is:

  11. http://www.baselinemag.com/article2/0,3959,841277,00.asp

  12. Interviewed and quoted in LaGrange Daily News. “GSU survey looking at who uses LITV,” by Jason Morton, July 2, 2003.

  13. Interviewed and quoted in Baseline.  “Looking for Trouble,” by Kim S. Nash, January 2004, p. 74.

  14. Interviewed and quoted in Computerworld. “United axes troubled baggage system at Denver airport,” by Todd R. Weiss, June 10, 2005, http://www.computerworld.com/managementtopics/management/project/story/0,10801,102405,00.html

Invited Research Presentations

 
  1. "Managing MIS Implementation:  Identifying and Removing Barriers to Use," presented at the Doctoral Consortium of the 11th International Conference on Information Systems, December 14-16, 1990, Copenhagen, Denmark.

  2. "IS Implementation:  A Proposed Laboratory Study of Escalating Commitment to a Failing Course of Action."  Invited presentation given at the University of Georgia, June 5, 1992.

  3. "Understanding Runaway IT Projects:  Preliminary Results from a Program of Research Based on Escalation Theory."  Invited presentation given at New York University, March 31, 1994.

  4. Panel chair, “Managing IT Projects for Success:  Re-engineering or Better Project Management” at ICIS Conference, December 1994, Vancouver.  Panelists included:  Lynne Markus, Mike Ginzberg, and Jim Willbern.

  5. “Escalation of Commitment in Information Systems Development:  A Comparison of Three Theories.” Invited presentation given at:

bullet

University of Jyvaskyla, Department of Computer Science and Information Systems, Jyvaskyla, Finland, June 9, 1995.

bullet

Helsinki School of Economics and Business Administration, Department of Information Systems Science, Helsinki, Finland, June 12, 1995.

bullet

University of Turku and the Turku School of Economics, Turku, Finland, June 15, 1995.

  1. Invited panelist.  "Theory Development for Researching Software Risk Management:  A Panel Discussion and Debate,” AIS Americas Conference on Information Systems, Pittsburgh, PA., August 25-27, 1995

  2. “Managing IT Project Risk.”  Invited presentation delivered at the Southeast Exchange Conference, Atlanta, GA., November 8, 1995.

  3. "Managing Software Projects:  The Impact of Risk Perception and Risk Propensity on Risk Behavior.”  Research paper presented (with L. Wallace) at the 1996 Georgia Research on Information Technology and Systems Conference, Milledgeville, GA, March 1, 1996.

  4. "Identifying and Preventing Runaway Projects in IS.”  Research paper presented (with J. Mann) at the 1996 Georgia Research on Information Technology and Systems Conference, Milledgeville, GA, March 1, 1996.

  5. “Escalation of Commitment in IT Projects.”  Invited presentation given at Georgetown University, April 19, 1996.

  6. “Escalation of Commitment in IT Projects:  Preliminary Results from a Survey of IS Auditors.”  Invited presentation given at the Information Systems Audit and Control Association’s International Conference, Calgary, Alberta, Canada, July 21-24, 1996.

  7. Discussant for paper presented at the Academy of Management Meeting, “Explanations Offered by IS Managers to Rationalize Project Failures,” by C.L. Iacovou and A.S. Dexter, Cincinnati, OH, August, 1996.

  8. “Managing Knowledge in Organizations:  Confronting the Dark Side of the Force,” Invited presentation given at the Georgia Technology Month Seminar on “Creating Competitive Advantage in High Tech Companies,” Atlanta, GA, October 1, 1996.

  9. Invited panelist.  "Is What We Know About Top Management Support Practically Useful?  A Challenge to the Conventional Wisdom,” International Conference on Information Systems (ICIS), Cleveland, OH, December 16-18, 1996.

  10. "Turning Runaway Software Projects Around: The De-escalation of Commitment to Failing Courses of Action."  Invited presentation (with Dan Robey) given at the Lattanze Center for Executive Studies in Information Systems in Baltimore, Maryland on 10/23/98.

  11. Invited to Chair a Shared Interest Track session on escalation at the Academy of Management Meeting entitled:  “Up or Down the Up Escalator:  Escalating Commitment in Individuals and Groups,” San Diego, CA, August 1999.

  12. “Managing Software Project Escalation:  Understanding the Dark Side of the Force,” Invited presentation given at Emory University’s Goizueta Business School, December 6, 1999.

  13. “Managing Software Project Escalation:  Understanding the Dark Side of the Force,” Invited presentation given at The University of Georgia’s Terry College of Business, March 28, 2000.

  14. “Understanding Software Project Escalation and De-Escalation,” Invited presentation given at the Michael F. Price College of Business, University of Oklahoma, March 9, 2001.

  15. “The Effects Of Information Technology Failures On The Market Value Of Firms: An Empirical Examination,” Invited presentation at the Weatherhead School of Management, Case Western Reserve University, May 3, 2002.

  16. “IT Project Escalation and De-Escalation:  Overcoming the Dark Side of the Force,” Invited presentation delivered to the Heartlands Chapter of the Project Management Institute, Omaha, Nebraska, March 12, 2003.

  17. “Understanding Software Project Escalation and De-Escalation,” Invited presentation at the University of Nebraska at Omaha, March 13, 2003.

  18. “IT Project Escalation and De-Escalation:  Overcoming the Dark Side of the Force,”  Invited presentation delivered to MBA students in Alex Citurs class at Emory University’s Goizueta Business School, April 15, 2003.

  19. Invited panelist.  "Senior Executive Involvement in Focused Change:  Help or Hindrance?” Academy of Management Meeting, Seattle, WA, August 3-6, 2003.

  20. Discussant for paper presented at the Academy of Management Meeting, “Software Development Expertise:  An Empirical Comparison Using Revealed Causal Maps,” by D.J. Armstrong and V.K. Narayanan, Seattle, WA, August 3-6, 2003.

  21. Chaired paper session at INFORMS Conference on Information Systems & Technology, Atlanta, Georgia, October 18-19, 2003.

  22. “IT Project Escalation and De-Escalation:  Overcoming the Dark Side of the Force,”  Invited presentation delivered to EMBA students in Benn Konsynski’s class at Emory University’s Goizueta Business School, November 1, 2003.

  23. “IT *DOES* Matter:  Why Even Packaged Software Projects Fail,” Invited presentation delivered to Georgia State University’s Society of Entrepreneurs, November 20, 2003.

  24. “Information Technology Project Escalation:  A Process Model,” Invited presentation delivered to Indiana University’s Kelley School of Business, Bloomington, Indiana, March 26, 2004.

  25. Invited to Chair an OCIS Division Paper Session at the Academy of Management Meeting entitled:  “What Technology Should I Use: When, Where and Why?,” New Orleans, LA, August 2004.

  26. “Leverage Points for Addressing Digital Inequality:  The Story of the Free Internet Initiative in LaGrange, Georgia,” Invited presentation delivered to the University of Georgia’s Terry College of Business, February 3, 2005.

  27. Invited to Chair an OCIS session on technology adoption at the Academy of Management Meeting entitled:  “Technology Adoption:  The Individual Level,” Honolulu, HI, August 2005.

  28. “Pulling the Plug on Troubled IT Projects,” Invited presentation delivered at the Center for the Management of IT at University of Virginia’s McIntire School of Commerce, September 22, 2006.

  29. “Pulling the Plug on Troubled IT Projects,” Invited presentation delivered at the Institute of Information Systems at Johann Wolfgang Goethe Universität Frankfurt am Main, November 7, 2006.

  30. “Pulling the Plug on Troubled IT Projects,” Invited presentation delivered at Deutsche Bank Guest Speaker Series, Frankfurt, Germany, September 5, 2007.

 

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